Customer Experience whilst Socialing Distancing
Customer Experience; we all remember the world before the COVID-19 pandemic. Crowded trains, busy roads, waiting in line for a table at our favourite restaurant, waiting in line to pay for our groceries and generally waiting for service. How the world has changed! When restrictions are lifted, thing...
Social Distance on Campus using Hague QMS
Students must social distance on campus when TAFE’s & Universities start to open. This is easier said than done however, we want to share a few tips on how Hague QMS can help. It’s almost that time of year again when TAFE and University students head back to campuses across the country...
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Top Ranking Australian University deploys Hague QMS to Improve the Student Experience
Hague QMS is installed in another Australian University and instantly improves the overall Student Experience. Overview Around the world, students are united in the shared experience of standing in long lines within the student service centre. Such waits were not uncommon at a top-ranking university...
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Hague QMS Student Queue Management hits a new high
Hague Australia is pleased to announce another leading Australian University is deploying Hague QMS Student Queue Management. The number of companies using Hague QMS continues to grow and it’s easy to see why. Queue Management is Cloud-based queue management and customer service solution tha...
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Hague QMS Student Queue Management furthers expansion in the University sector
Student Queue Management has long been alluded to by many Australian Universities; until now. Hague Australia is extremely pleased to announce the further expansion of Hague QMS Student Queue Management within Australia with another premier University contracted to Hague Australia and the Hague QMS ...
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The true meaning of customer service queue management
Think you know customer service queue management? The phrase customer service and queue management have different meaning depending on who you are talking to. Take for example, when speaking to a CEO about queue management, they automatically think about CX (customer experience) and about the impr...
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Hague QMS within Council Services
Hague Australia is delighted to announce a new market has opened for Hague QMS ‘ virtual’ customer queue management solution with a significant business win with a major Council within Victoria. The Council is extremely progressive in its outlook and as a result, they decided that having a kiosk...
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Hague Australia wins NSW Council Service Centre
Hague Australia has once again been successful within the Australian Council network by winning another leading Australian Council. The project is to deploy Hague QMS Queue Management into two of the leading NSW Council service centres in which, their customers can join a virtual queue by using...
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Hague Australia in Australian State Government Agency
No one likes to wait in line. Why waste all that time wondering how much longer you’ll be? Let’s face it, we all have better things to do! There are plenty of technical solutions available for businesses to use however, not all solutions deliver the results they promise. Add to this; some ...
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