Hague Australia wins NSW Council Service Centre

Hague Australia has once again been successful within the Australian Council network by winning another leading Australian Council.  The project is to deploy Hague QMS  Queue Management into two of the leading NSW Council service centres in which, their customers can join a virtual queue by using their mobile phone, touch-screen kiosks, Council website or by visiting the onsite Concierge.

The deployment of Hague QMS within the two Council service centres is a further step to Hague QMS fast becoming one of the customer experience and queue management of choice for Council Services within Australia.

Traditionally, customers of a Council service centre would have to visit the service centre, use a kiosk, take a ticket and wait however, with Hague QMS , all that’s a thing of the past.

The Council service centres wanted to use technology that all of their customers have and the common factor was their phones. Additionally to this, Hague Australia and Hague QMS allow the Council customers online appointment booking via the Council website, using one of the commercial-grade touch-screens at the service centres or by using the Hague QMS App.

Mike Wheble, Managing Director of Hague Australia stated “once again this shows the commitment of the Hague Australia to bring the benefits of state-of-the-art technology to the customers of Council service centres.  By using Hague QMS, the Council’s own customers no longer have to waste their time waiting in line as we all know how frustrating that can be.

I welcome this latest NSW Council to join the ever-growing Hague QMS family in Australia and I look forward to a long-term partnership with this forward-thinking organisation”.

To date, we have over forty locations using Hague QMS in Australia and over 1,000 worldwide.  The reason businesses use Hague QMS within their student centres, customer service centres and health clinics is clear; Hague QMS utilises one thing that every student, customer and patient has; a mobile phone.

Want to know more about Hague QMS and how it can fit within your business?  Email us at contact@hagueaustralia.com.au