QLess Concierge

QLess Concierge allows your staff to ‘meet & greet’ your customers as they come into the service centre or health clinic.  The Concierge can address the customer concern and if needed, place them in a virtual queue.  The customer is kept an update of their wait time ensuring the visibility of their visit at all times.

 

 

iPad Concierge can be used wherever and whenever you want; no restrictions

QLess Queue Management Today queue management or patient experience solutions are no longer about touch-screen kiosks, paper tickets, and those annoying automated announcements.  Technology has moved on allowing us to manage customers and patients in new and dynamic ways.

No longer does a customer or patient be forced to interact with a touch-screen….let’s make the first point of contact a human!

QLess Concierge is free to download Concierge App that allows members of staff to ‘meet & greet’ customers or patients as they enter your service centre of a healthcare clinic.  Having that initial ‘human’ contact has been proven to improve the customer experience.

Customer and Patient experience had to change!

QLess Concierge can be used at busier times or all the time...the choice is yours

QLess ‘virtual queue management’ allows your customers, patients or students to interact with your services in a whole new way.

A staff member using QLess Concierge can answer any questions the customer or patients have and if required, place them into a virtual queue safe in the knowledge of real-time queue stats.  If not convenient for the customer or patient, the Concierge can book an appointment for another day using QLess Appointment Booking.

Let us face it, if the Concierge can answer your customers or patient inquiry, there is no need to put them in a queue, therefore, reducing the workload on your counter staff…not to mention the improvement in the experience of the customer or patient.

The face of queue management and patient experience is changing and QLess Concierge is at the forefront of driving those changes.

Concierge is free to download from the App Store
  • Download the QLess Concierge App from the App Store.

  • Use wherever you want, whenever you want.  No more user licenses or support contracts to manage.

  • At busier periods, deploy extra staff using iPad’s & QLess Concierge to increase service times.

  • Utilising QLess Concierge with Queue Management, Appointment Booking has been shown to improve the customer or patient experience.

Use Concierge for external events, course enrolment day

Contact us for a free demonstration: 

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"QLess Concierge has been a game changer"

just some of our clients

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QLess Concierge

Contact us today to find out how we can help!

Call 07 5573 4007

 

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