Online Appointment Booking Software

Appointment Booking is the new ‘go-to’ for any customer service-focused organisation

The Hague QMS Appointment module allows customers or students to book appointments with your business. They simply go online to your business website or use their mobile phone; then select the type of service and the time and date which suits them. Take it one step further and allow for face-to-face meetings with your staff or, virtual bookings using Zoom, Teams, Google Meet or other interactive sessions.

Customers and Students can schedule an appointment, push back an appointment, reschedule appointments, and cancel appointments-all from their mobile.

Get in Touch

Meet the Team

"The ability to be flexible with different aspects of appointment booking allows individuals to seamlessly align their schedules with their priorities, creating convenience and efficiency. Hague Queue Management helps create a more balanced and productive appointment booking system for customers and providers alike."

Mike Wheble, Group Director

No more additional licenses or additional charges

Appointment booking is included within the annual subscription charge of Hague QMS. Hague QMS allows customers, students, and patients to use multiple touchpoints both within your service centre (such as a QR code, touchscreen kiosk, Concierge, or direct admission to the counter) or, externally such as their mobile phone or your website.

Reduce wait times

See wait times broken down by your staff members, peak hours, or services, then automatically track and get help reducing wait times. We use machine learning to understand your business and then propose ways to streamline operations. The longer you use it, the more fine-tuned its recommendations become.

Customers are more punctual

Choose when to remind guests their turn or appointment is coming up by sending an SMS, email, or both. You’ll be able to tell them what to bring and any other important information.

Seamless Check-in

All guests receive a unique QR code when they register. When they arrive at your business, simply scan their QR code to check them in. Blip, done!

How it works:

Hague QMS is a Web-based software-as-a-service product. There are no servers for you to buy or maintain, and there is no software beyond a web browser for you to download or install. All the web interfaces can run on commodity hardware with an Internet browser, with no special requirements.

Hague QMS API

When you subscribe to Hague QMS, you automatically have access to all 85 Hague QMS Web Rest API. The APIs are used to interface data in and out of Hague QMS and can be used not only for management reporting but also for student data lookup within your customer Knowledge Base or student CRM system.

To learn more about Online Appointment Booking, click HERE

To learn more about Online Appointment Queue Management, click HERE

To learn more about Hague QMS for Government, click HERE

To learn more about Hague QMS for Student Service Centre, click HERE

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We have reduced our Appointment ‘no shows’ by 45%. Additionally, we now don’t need staff taking time out of their day to call the no-shows. QMS Appointment booking has helped us to manage our patient flow which has surpassed all expectations.

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Frequently asked questions

Hague Australia Queue Management an in-one queue management and Appointment Booking solution allows your customers, students, or patients to view real-time service data from their mobile phones or your website. They can then book their place in a virtual line. Additionally, they can select a date and time that is convenient for them.

Appointment Booking works in conjunction with walk-ins. If the staff member or clinician is running late or their previous appointment overruns, no worries as Hague Australia Queue Management will automatically inform all future appointments.

If your business uses Office 365, Hague Australia Queue Management Appointment Booking can be integrated. Having this link ensures that staff does not have to manage multiple calendars, they can simply use their Office 365 Calendar. Any changes will be reflected in Hague Australia Queue Management Appointment Booking Calendar.

The system is customizable, which enables it to cater to various industries such as healthcare, beauty and wellness, education, and professional services.

Yes, the booking system is available on mobile websites, as well as the ability to be available on business apps, allowing users to book, manage, and access appointments conveniently from their smartphones or tablets.

Appointment Booking