Appointment Booking

Streamline the way you manage appointments with Hague’s innovative solution. In a fast-paced digital era, where time is of the essence, our service provides an efficient way for businesses to connect with their clients.


Appointment Booking is the new ‘go-to’ for any customer service-focused organisation

The Hague QMS Appointment module allows customers or students to book appointments with your business. They simply go online to your business website or use their mobile phone, then select the type of service, and the time and date which suits them.  The service also allows for booking face-to-face meetings with your staff or, virtual bookings using Zoom, Teams, Google Meet or other interactive sessions.

Customers and students can schedule an appointment, push back an appointment, reschedule appointments, and cancel appointments – all from their mobile.

Get in Touch

Meet the Team

Mike Wheble, Group Director

"The ability to be flexible with different aspects of appointment booking allows individuals to seamlessly align their schedules with their priorities, creating convenience and efficiency. Hague Queue Management helps create a more balanced and productive appointment booking system for customers and providers alike."

Mike Wheble, Group Director


No more additional licenses or additional charges

Appointment booking is included within the annual subscription charge of Hague QMS. Hague QMS allows customers, students, and patients to use multiple touchpoints both within your service centre (such as a QR code, touchscreen kiosk, concierge, or direct admission to the counter) or, externally such as their mobile phone or your website.

  • Reduce wait times

See wait times broken down by your staff members, peak hours, or services, then automatically track and get help reducing wait times.  We use machine learning to understand your business and then propose ways to streamline operations- the longer you use it, the more fine-tuned its recommendations become.

  • Customers are more punctual

Choose when to remind guests their turn or appointment is coming up by sending an SMS, email, or both. You’ll be able to tell them what to bring and any other important information.

  • Seamless check-in

All guests receive a unique QR code when they register. When they arrive at your business, simply scan their QR code to check them in.

How it works:

Hague QMS is a Web-based software-as-a-service product.  There are no servers for you to buy or maintain, and there is no software beyond a web browser for you to download or install.  All the web interfaces can run on commodity hardware with an Internet browser, with no special requirements.


When you subscribe to Hague QMS, you automatically have access to all 85 Hague QMS Web Rest API.  The APIs are used to interface data in and out of Hague QMS and can be used not only for management reporting but also for student data lookup within your customer knowledge base or student CRM system.

To learn more about Online Appointment Booking, click HERE

To learn more about Online Appointment Queue Management, click HERE

To learn more about Hague QMS for Government, click HERE

To learn more about Hague QMS for Student Service Centre, click HERE

You may also like...

Quotation Mark

We have reduced our Appointment ‘no shows’ by 45%. Additionally, we now don’t need staff taking time out of their day to call the no-shows.  QMS Appointment booking has helped us to manage our patient flow which has surpassed all expectations.

Quotation Mark

Australian Healthcare

Hague QMS Student Queue Management hits a new high

Hague QMS Student Queue Management hits a new high

Hague Australia is pleased to announce another leading Australian University is deploying Hague QMS Student Queue Management. The number of companies using Hague QMS continues to grow and it’s easy to see why.  Queue Management is Cloud-based queue management and customer service solution tha...

Read More
Here are 5 actionable ways to improve customer service with technology.

Here are 5 actionable ways to improve customer service with technology.

Customer Service is the lifeblood of any business. You can have the best marketing strategy and a powerful sales team, but without customers, you would have no cash flow and no way to build your business’ success. A rule of thumb says it costs five times as much to create a new customer than i...

Read More
Queue Management in Business

Queue Management in Business

Queue Management today has a whole new meaning. There is no doubt that we are living in unprecedented times. Businesses need to modify the way they operate in order they can survive. During the pandemic, social distancing is required to help stop the spread of this virus and to ensure everyone is ke...

Read More

Frequently asked questions

Any business or professional that schedules appointments with clients or patients can benefit – including medical practices, salons, spas, consultants, and fitness trainers.

Yes! The system is completely internet based, and can be easily implemented in your existing systems.

Our appointment booking solutions implement strong security measures such as data encryption, secure servers, and compliance with the latest data protection regulations.

Hague QMS is a one-off cost software-as-a-service, so there is no install or hardware fees. Get in touch today to get a price for your organisation.

Enquire about Appointment Booking

Part of the Hague Group

Hague Group
Hague Australia
Hague Direct