Discover Hague Australia's advanced Queue Management System, designed to streamline the management of customers, students, or patients with ease and efficiency. Our innovative virtual system takes queue management to the next level, empowering users to interact with the system and take control of their experience for a smoother, more personalized journey.
Hague Queue Management enables customers, students, and patients to join an interactive virtual queue that provides real-time updates on services on offer and wait times, giving them greater control over their schedules.
This service goes beyond traditional notifications like text messages or phone calls. Users can use their mobile or, your website to:
Access is seamless through your website, business app, or mobile devices. Alternatively, users can engage by scanning a QR code speaking with an on-site concierge, a touchscreen kiosk or directly with your advisors—all included at no extra cost in the annual subscription.
The real-time appointment booking module integrates effortlessly with your website or app. At the same time, our customer feedback solution allows you to gather valuable insights via a link provided after each service interaction.
Hague Queue Management transforms waiting into a flexible, user-friendly experience for everyone.
Get in TouchToday’s queue management systems, often referred to as customer or student management solutions, now integrate seamlessly with CRM and knowledge management platforms. With Hague Australia’s Queue Management, all essential information is consolidated in one place, eliminating the need for rekeying data into multiple systems. Fully embeddable within your website or business apps, our solution ensures a consistent look and feel across all appointment booking functionality.
"As businesses continue to prioritize efficiency and customer satisfaction, virtual queue management becomes an valuable tool for achieving these objectives. At Hague Australia, we strive to be constantly seeking to provide innovative solutions that improve businesses and their services to their customers."
Enhance your website with features that allow customers or students to:
Stay connected with advanced tools such as:
Your staff can provide these services from any location, whether in the office or working remotely.
Streamlined Staff Operations
Hague Queue Management includes a comprehensive staff dashboard that offers:
While a kiosk isn’t required, we understand some customers may prefer this option. Hague can repurpose your existing equipment or provide durable 22” commercial-grade touch screens or tablets.
For customers or students waiting onsite, Hague Queue Management includes free media software for digital displays. These monitors can show real-time service updates, queue positions, and wait times. Your marketing team can also use this platform to display promotional content as needed.
Hague Queue Management offers a cost-effective solution with:
Our system is 100% internet-enabled, requiring no software installation, costly hardware, or lengthy technical projects. Implementation is fast, with full deployment typically completed within four weeks of your order.
Experience seamless, efficient queue management with Hague Australia—your partner in creating streamlined, customer-focused operations.
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Meet our team of software professionals to find out more about our expertise.
“We found that QMS Concierge helped our staff manage students within our service centre better than our traditional kiosk system. We extended the use of QMS to now manage our Course Decision days when we process over 1,000 potential students within four hours”
Council Queue Management as it used to be known has evolved. Council Queue Management is no more; It’s now all about the Customer Experience. Council Service Centres can be tricky to manage because, as Rate Payers, we all want our questions answered in an efficient manner; We no longer want ...
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Hague Australia is pleased to announce another leading Australian University is deploying Hague QMS Student Queue Management. The number of companies using Hague QMS continues to grow and it’s easy to see why. Queue Management is Cloud-based queue management and customer service solution tha...
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Student Queue Management has long been alluded to by many Australian Universities; until now. Hague Australia is extremely pleased to announce the further expansion of Hague QMS Student Queue Management within Australia with another premier University contracted to Hague Australia and the Hague QMS ...
View PostQueue management software can be used in various industries, including, but not limited to, healthcare, retail, banking, government services, education, and hospitality.
Yes, Hague Australia’s Queue Management system can manage multiple queues and service points simultaneously, allowing for a seamless flow of customers across different services or departments.
Absolutely. Our queue management system can integrate with existing CRM and other business systems to streamline operations and improve data sharing across platforms.
Hague offers customisation options to tailor the system to specific business processes, branding, and customer service requirements.
A Queue Management System (QMS) is designed to manage and streamline the flow of people, information, and processes.
There are many benefits to queue management systems, including:
– Reduced Wait Times: Streamlines service flow, minimising customer wait times
– Improved Customer Satisfaction: Enhances the customer experience with efficient service.
– Increased Efficiency: Optimises staff productivity and resource allocation.
– Data Insights: Provides valuable analytics for better decision-making.
– Flexibility: Supports virtual queuing and multiple service channels
