Concierge management
Concierge management is the new way to manage customers or students within your service area.
The ‘new way’ to manage customers or students within a service centre (if you have walk-ins) is to have a Concierge at the door. The Concierge meets & greets customers or students and if they can answer their query, another time saving is made.
At Hague Australia, we understand that different businesses operate differently. Not only do we offer mobile SMS queueing, kiosk, App and queue management through your website, but we also offer a Concierge App…all included within the fixed price. Why not download the concierge App from the Apple Store?
Many other companies charge hundreds of thousands of dollars for this type of application, however with Hague QMS from Hague Australia, it is included in the price.
There are no additional costs for deploying the Concierge App and so, customers and students will be served faster.
Your Concierge staff will meet and greet customers as they enter your service centre and if able, answer the customer’s questions, therefore, removing the customer from the queue…again, reducing the workload of your service centre staff.
There is no need to download separate Apps or licenses as Hague QMS uses standard web URL’s, any tablet or iPad will work. We don’t mind how Concierges you have working at any time. Hague QMS has an open license, no more restrictions on when and where you can use the solution.
