Welcome to UTAS Student Access Services

As we embark on a ‘new era’ in Student Services at the University of Tasmania, we constantly consider new and dynamic ways of doing things.

Over the next few months, as the new City campus comes online, we will undertake new initiatives to allow all our students access to the latest service information and processes to streamline your visits and improve the information we provide.  Please see below for more details:

Service and wait times on offer at Sandy Bay:

Six ways to join a Hague QTrac Walk-in Service  or Book an Appointment:

1. Use your Mobile

To join a service, please SMS +166 1387 3051 and add the code unidemo. You will instantly receive an SMS response with an estimated wait time.

2. Scan the QR Code to Join a Service:

3. At the Service Centre

Speak to the Concierge or use a touch-screen kiosk

4. Want to Book an Appointment

5. Portal Login:

6. Via the Business App

Open the University App, click Services and follow the instructions

Office 365 integration

If your business uses Office 365, Hague QTrac can be integrated.  Having this link ensures that Staff does not have to manage multiple calendars.  Staff can simply use their Office 365 Calendar and any changes will be reflected in Hague QTrac Appointment Booking Calendar.

Resources (Counter Staff) can create a schedule as to when they are available to accept appointments.  If the resource has a pre-booked appointment (internal meeting for example), the time will be blocked out within Hague QTrac Queue Management Appointment Booking.  At no time are any pre-booked appointments or meetings displayed in Hague QTrac Appointment Booking.