Hague QTrac – Retail Demo

We all know the feeling of wasting our time waiting in line.  What is promised as an exceptional customer experience never quite matches that expectation.

Let us face it, using a touch-screen kiosk, taking a ticket and waiting isn’t the customer experience we want.  That’s why, we introduced the World to Hague QTrac.

Customer experience had to change!

Want to Interact with Hague QTrac?

Did you know you can join a virtual service we’ll let you know when we are ready to see you.  By joining the queue virtually you can choose to wait anywhere you like.  When it’s nearly your turn, you will be sent an SMS or WhatsApp message advising you to return to a specific area.

Ways to join a Hague QTrac Visit or Book an Appointment:

1. Use your Mobile

To join a virtual queue for an attraction, SMS 0486 5555 and add the code word retail demo. You will instantly receive an SMS response with an estimated wait time.

2. Scan the QR Code for all Services:

3. To Book an Appointment for all Services, Click the image below:

4. At the Service Desk

Speak to the Concierge or use a touch-screen kiosk

5. Via your Business App

Open the  App, click Services and follow the instructions

Office 365 integration

If your business uses Office 365, Hague QTrac can be integrated.  Having this link ensures that Staff does not have to manage multiple calendars.  Staff can simply use their Office 365 Calendar and any changes will be reflected in Hague QTrac Appointment Booking Calendar.

Resources (Counter Staff) can create a schedule as to when they are available to accept appointments.  If the resource has a pre-booked appointment (internal meeting for example), the time will be blocked out within Hague QTrac Queue Management Appointment Booking.  At no time are any pre-booked appointments or meetings displayed in Hague QTrac Appointment Booking.