Within the Australian higher Education market, forward-thinking Universities focus heavily on not only the student experience but also, student welfare. Student welfare is key to retaining students and ensuring each student can progress from accepting their offer to completing exams and beyond. T...
When students graduate from university or college, it is the culmination of many hard years of studying and effort. It is also something they paid good money for. You want to know that the certificate you present to them at graduation is a verified, official document. The organisation itself needs t...
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You know that feeling of standing around or sitting in a waiting area just wasting time; let’s face it, we have all been there. To queue isn’t new, it has been around for as long as there has been Customer Service. Lining up for movie tickets or a self-serve checkout; being on hold while c...
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Hague QMS is installed in another Australian University and instantly improves the overall Student Experience. Overview Around the world, students are united in the shared experience of standing in long lines within the student service centre. Such waits were not uncommon at a top-ranking university...
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