Student Service Centre Interactions are changing
Hague QMS Student Management (called initially Queue Management) is a great way to improve the student experience at University and TAFE service centres. It allows students to join a virtual queue from anywhere, so they don’t have to waste time waiting in line. They can check their wait time i...
Hague Australia sponsors HOSA 2023
Hague Australia is thrilled to announce our continued support as a major sponsor of the Heads of Student Administration (HOSA) event in 2023. As an organization dedicated to promoting excellence and leadership, HOSA plays a vital role in recognizing the invaluable contributions made by student and a...
Read More
Student Queue Management is changing for the better!
With Hague Australia Student Queue Management, you can say goodbye to the old-fashioned “take a ticket, sit and wait” approach. Our interactive system allows your students to join a virtual queue and have the freedom to do whatever they want while waiting. Beyond just notifications Hague...
Read More
Queue systems vs Customer Experience
Queue systems have stayed the same for many years however, over the past few years, they had to change. Queue systems are best suited for customer and student services as they aid in effectively managing the flow of information between users. They provide added convenience, and efficiency and they w...
Read More
Understanding the Student Journey to Success Symposium
Within the Australian higher Education market, forward-thinking Universities focus heavily on not only the student experience but also, student welfare. Student welfare is key to retaining students and ensuring each student can progress from accepting their offer to completing exams and beyond. T...
Read More
Why Do Certificates Need To Be Secure?
When students graduate from university or college, it is the culmination of many hard years of studying and effort. It is also something they paid good money for. You want to know that the certificate you present to them at graduation is a verified, official document. The organisation itself needs t...
Read More
Queue Management Systems: When, Where, Why and How?
You know that feeling of standing around or sitting in a waiting area just wasting time; let’s face it, we have all been there. To queue isn’t new, it has been around for as long as there has been Customer Service. Lining up for movie tickets or a self-serve checkout; being on hold while c...
Read More
Top Ranking Australian University deploys Hague QMS to Improve the Student Experience
Hague QMS is installed in another Australian University and instantly improves the overall Student Experience. Overview Around the world, students are united in the shared experience of standing in long lines within the student service centre. Such waits were not uncommon at a top-ranking university...
Read More
