In this article, we look at how businesses use Hague QMS to improve their customer or student experience. Not only are we going to highlight the improvements that can be made, but we will also show how Hague QMS is used. These use cases will be highlighted in bold. In today’s competitive mar...
If you want to improve business efficiency within your Student Service Centre or, improve interactions with your students (better known as the Student Experience), several things can be done. Technology will help; however, it’s how you use the technology that will bring the biggest benefit. “W...
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At Hague Australia, we know the importance of certificates in higher education. Hague Australia is trusted by over 100 universities worldwide to produce their degree certificates. Degree certificates stand as more than just pieces of paper; they are representative of dedication, perseverance, and ...
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Hague QMS Student Service Centre Management (called initially Queue Management) is a great way to improve the student experience at University and TAFE service centres. It allows students to join a virtual queue from anywhere, so they don’t have to waste time waiting in line. They can check th...
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Hague Australia is thrilled to announce our continued support as a major sponsor of the Heads of Student Administration (HOSA) event in 2023. As an organization dedicated to promoting excellence and leadership, HOSA plays a vital role in recognizing the invaluable contributions made by student and a...
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With Hague Australia Student Queue Management, you can say goodbye to the old-fashioned “take a ticket, sit and wait” approach. Our interactive system allows your students to join a virtual queue and have the freedom to do whatever they want while waiting. Beyond just notifications Hague...
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Queue systems have stayed the same for many years however, over the past few years, they had to change. Queue systems are best suited for customer and student services as they aid in effectively managing the flow of information between users. They provide added convenience, and efficiency and they w...
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Within the Australian higher Education market, forward-thinking Universities focus heavily on not only the student experience but also, student welfare. Student welfare is key to retaining students and ensuring each student can progress from accepting their offer to completing exams and beyond. T...
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When students graduate from university or college, it is the culmination of many hard years of studying and effort. It is also something they paid good money for. You want to know that the certificate you present to them at graduation is a verified, official document. The organisation itself needs t...
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You know that feeling of standing around or sitting in a waiting area just wasting time; let’s face it, we have all been there. To queue isn’t new, it has been around for as long as there has been Customer Service. Lining up for movie tickets or a self-serve checkout; being on hold while c...
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