No one likes to wait in line. Why waste all that time wondering how much longer you’ll be? Let’s face it, we all have better things to do! There are plenty of technical solutions available for businesses to use however, not all solutions deliver the results they promise. Add to this; some ...
It really does sound a mouthful when you say it out loud ‘NLGCSN’ however when it comes down to it, NLGCSN is exactly what it sounds like! The National Local Government Customer Service Network is one of the longest established networks of Council professionals in Australia today. The N...
Read MoreImproving Customer Experience was never easy and then, COVID-19 hit. We all remember the world before the COVID-19 pandemic. Crowded trains, busy roads, waiting in line for a table at our favourite restaurant, waiting in line to pay for our groceries and generally waiting for service. How the world ...
Read MoreUniversity Campuses Social Distancing has become a ‘must do’ for all Universities however, without the right systems in place, it’s harder than you think. Hague QMS Queue Management can help. With the COVID-19 pandemic still underway, many universities are focusing on virtual or...
Read MoreIt is no wonder why so many Australian Universities are turning to Hague QMS interactive student services. Hague QMS includes fully interactive SMS & App interactions, onsite Concierge or Touchscreen Kiosks or a University website.
Read MoreOverview Improvement in the Student experience is something that all Australian Universities strive for. Achieving this takes improvement in the way Student Service centres operate and leading this change is technology and a new way of thinking. Around the world, students are united in the shared ...
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