University Campuses Social Distancing using Hague QMS
University Campuses Social Distancing has become a ‘must do’ for all Universities however, without the right systems in place, it’s harder than you think. Hague QMS Queue Management can help.
With the COVID-19 pandemic still underway, many universities are focusing on virtual or hybrid classroom environments. Although many campuses will remain emptier than usual, that doesn’t mean there won’t be crowds, especially in high-traffic areas such as admissions offices and classrooms. Below, we’ve outlined solutions to help Tafes & Universities open safely, with physical distancing measures in place.
Obviously, the easiest way to facilitate physical distancing on campus is to keep them physically off-campus. But for campuses looking to reopen, this solution isn’t the simplest. That’s why we encourage virtual options where possible; options such as Hague QMS Queue Management. Perhaps classes will be running in person, but do services have to?
The beginning of the year is a busy time for admissions offices and student services, with new students coming in with questions and older students looking for advice on which classes to take. These crowded waiting rooms can be dangerous during a pandemic.
Moving student services online can help to reduce capacity while maintaining, or even improving, the level of service.
Virtual video or phone call queues offer social distancing solutions.
Students looking for help can book a time that suits them via Appointment Booking. When it’s their turn, they receive a notification and can join the call and speak to an advisor. Using Appointment Booking allows students to book an appointment either in-person, via telephone call-back or virtual using Zoom.
Another very straightforward option for maintaining physical distancing standards on campus is to reduce the capacity of people in populated areas. By ensuring that the number of students is reduced, and perhaps offering the option to take the class online, there will be more space for students to stay apart.
For other spaces, such as cafeterias or libraries, Universities can employ queue management software to reduce capacity. When the maximum capacity has been reached, students can join lineups for these places from their personal devices. They’ll receive updates via text about their place in line and approximate wait times. Then, once it’s their turn, they can enter the space.
These queue management apps allow students to wait at safe distances for their turn, instead of in a crowded line. They also let the college manage the number of students in space at a time. These social distancing education tools could even be used for contact tracing purposes, in case a student comes down with the virus.
If you want to know more about Hague QMS and how it can help improve the customer experience, email us at firstname.lastname@example.org or complete the request below for an informal discussion.