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mikewheble

Hague Australia – How Time Flies!

They say, “time flies when you’re having fun,” and that certainly rings true for Hague Australia, and indeed, the entire Hague Group. Just two weeks ago, Mike Wheble, Managing Director of Hague Australia, travelled to the UK to reconnect with colleagues—both old and new—and to ...

Enhancing Student Efficiency with Integrated Appointment Booking

Enhancing Student Efficiency with Integrated Appointment Booking

Has your University tried enhancing student efficiency?  There are many ways this can be achieved; take, for example, integrated Appointment Booking. Integrating appointment booking systems with your Student Management system can significantly improve students’ academic and administrative experie...

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Leveraging Technology to Enhance Customer Experience in Government Service Centers

Leveraging Technology to Enhance Customer Experience in Government Service Centers

At Hague Australia, we understand that every business is different and that Customer Experience means different things to different virticals.  Take, for example, Government Service Centres.  Whilst most have been used to a face-to-face customer visit, some Government Customer Service Centres are ...

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Cheque Printing and the Importance of Cheques in Today’s Economy

Cheque Printing and the Importance of Cheques in Today’s Economy

Introduction Hague Australia is a leading security print provider and as part of the products and services that we offer, Cheque printing is still big business. Did you know that one Australian charity took over $5 million in Cheques last year?  Who said no one uses Cheques anymore? Cheques have be...

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Enhancing Customer Experience: Strategies for Success

Enhancing Customer Experience: Strategies for Success

In this article, we look at how businesses use Hague QMS to improve their customer or student experience.  Not only are we going to highlight the improvements that can be made, but we will also show how Hague QMS is used. These use cases will be highlighted in bold. In today’s competitive mar...

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Universities enhance their Open Day with Hague QMS

Universities enhance their Open Day with Hague QMS

Student Management Solutions (previously known as Queue Management) can also be a powerful tool for managing your University Open Day. Improve your University Open Day with Hague QMS Benefits for Students: Registration and Appointment Booking: Students interested in attending the Open Day can pre-re...

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Using Technology to improve business efficiency within Student Service Centres

Using Technology to improve business efficiency within Student Service Centres

If you want to improve business efficiency within your Student Service Centre or, improve interactions with your students (better known as the Student Experience), several things can be done.  Technology will help; however, it’s how you use the technology that will bring the biggest benefit. “W...

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Student Service Centre Interactions are changing

Student Service Centre Interactions are changing

Hague QMS Student Service Centre Management (called initially Queue Management) is a great way to improve the student experience at University and TAFE service centres. It allows students to join a virtual queue from anywhere, so they don’t have to waste time waiting in line. They can check th...

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Council Queue Management; It’s now all about the Customer Experience

Council Queue Management; It’s now all about the Customer Experience

Council Queue Management as it used to be known has evolved.  Council Queue Management is no more; It’s now all about the Customer Experience. Council Service Centres can be tricky to manage because, as Rate Payers, we all want our questions answered in an efficient manner; We no longer want ...

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Hague Australia sponsors HOSA 2023

Hague Australia sponsors HOSA 2023

Hague Australia is thrilled to announce our continued support as a major sponsor of the Heads of Student Administration (HOSA) event in 2023. As an organization dedicated to promoting excellence and leadership, HOSA plays a vital role in recognizing the invaluable contributions made by student and a...

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