When students graduate from university or college, it is the culmination of many hard years of studying and effort. It is also something they paid good money for. You want to know that the certificate you present to them at graduation is a verified, official document. The organisation itself needs t...
Sharing information and signing off on documents, projects, and invoices, are all common functions of a working environment. The challenge of the past few years, with lockdowns and working from homes, being able to continue this process has presented some challenges. Workplaces have moved into the w...
Read MoreYou know that feeling of standing around or sitting in a waiting area just wasting time; let’s face it, we have all been there. To queue isn’t new, it has been around for as long as there has been Customer Service. Lining up for movie tickets or a self-serve checkout; being on hold while c...
Read MoreIn the UK, specialist provider Hague Group has announced plans to relocate its Head Office to a new 3-acre site with a 37,500 sq ft Office and Warehouse complex. The company said the move would support its long-term growth strategy and commitment to environment and sustainability goals. Hague has ...
Read MoreIt really does sound a mouthful when you say it out loud ‘NLGCSN’ however when it comes down to it, NLGCSN is exactly what it sounds like! The National Local Government Customer Service Network is one of the longest-established networks of Council professionals in Australia today. Â...
Read MoreQueue Management today has a whole new meaning. There is no doubt that we are living in unprecedented times. Businesses need to modify the way they operate in order they can survive. During the pandemic, social distancing is required to help stop the spread of this virus and to ensure everyone is ke...
Read MoreCustomer Experience; we all remember the world before the COVID-19 pandemic. Crowded trains, busy roads, waiting in line for a table at our favourite restaurant, waiting in line to pay for our groceries and generally waiting for service. How the world has changed! When restrictions are lifted, thing...
Read More“Absolutely delighted with this award” Hague Australia has been recognised as one of a handful of global printers for their efforts in practising sustainability within the business. The award from Kodak was presented for the use of Kodak Sonora Process Free Plates in their operations a...
Read MoreStudents must social distance on campus when TAFE’s & Universities start to open. This is easier said than done however, we want to share a few tips on how Hague QMS can help. It’s almost that time of year again when TAFE and University students head back to campuses across the country...
Read MoreHague QMS is installed in another Australian University and instantly improves the overall Student Experience. Overview Around the world, students are united in the shared experience of standing in long lines within the student service centre. Such waits were not uncommon at a top-ranking university...
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