Think you know customer service queue management? The phrase customer service and queue management have different meaning depending on who you are talking to. Take for example, when speaking to a CEO about queue management, they automatically think about CX (customer experience) and about the impr...
Hague Australia is delighted to announce a new market has opened for Hague QMS ‘ virtual’ customer queue management solution with a significant business win with a major Council within Victoria. The Council is extremely progressive in its outlook and as a result, they decided that having a kiosk...
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Hague Australia has once again been successful within the Australian Council network by winning another leading Australian Council. The project is to deploy Hague QMS Queue Management into two of the leading NSW Council service centres in which, their customers can join a virtual queue by using...
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No one likes to wait in line. Why waste all that time wondering how much longer you’ll be? Let’s face it, we all have better things to do! There are plenty of technical solutions available for businesses to use however, not all solutions deliver the results they promise. Add to this; some ...
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