QLess allows you to join the queue virtually from your mobile phone (SMS), via the web, in the service centre by speaking to one of our Concierge, scanning a QR code or using a touchscreen kiosk.
By joining the queue virtually you can choose to wait anywhere on campus. Once you are near the front of the queue you will be sent an SMS advising you to return to the Service Centre.
1. Use your mobile phone and send the codeword of college to 0477 752 222. You will be asked to select the service you require
2. Use the web link by Clicking HERE
3. Speak to a Concierge at the Service Centre
4. Use a touchscreen kiosk at the Service Centre
5. Scan this QR code. You will be asked to select the service you require
""I really appreciate your team’s flexibility. It’s amazing service; three weeks to deploy QLess for our Student Service Centre is incredible. I think you have ruined me for future projects that I’ll manage”"
"“We have reduced our Appointment ‘no shows’ by 45%. Additionally, we now don’t need staff taking time out of their day to call the no-shows. QLess Appointment booking has helped us to manage our patient flow which has surpassed all expectations”. – Australian Healthcare"
"“We found that QLess Concierge helped our staff manage students within our service centre better than our traditional kiosk system. We extended the use of QLess to now manage our Course Decision days when we process over 1,000 potential students within four hours”. – Australian University"
"“All you need is an internet connection, Hague Australia managed everything else. There was no software to install, licenses or even support agreements to worry about. Would I recommend Hague Australia & QLess? Yes, without a doubt” – Australian University"
"“QLess has allowed us to reduce average wait times by 9 minutes and improve our average processing times by 46% saving us more than $7M annually” – Global telecom retailer"