Discover Hague Australia's advanced Queue Management System, designed to streamline the management of customers, students, or patients with ease and efficiency. Our innovative virtual system takes queue management to the next level, empowering users to interact with the system and take control of their experience for a smoother, more personalized journey.
Effective Queue Management is essential for improving customer experience, reducing wait times, and increasing operational efficiency. With Hague Queue Management, your customers or students can join a virtual queue and receive real-time updates on service availability and wait times, giving them greater control and a more convenient experience.
Key Features of Hague Queue Management:
All these access points are included at no extra cost in your annual subscription.
Get in TouchEfficient Queue Management Systems are critical for enhancing customer and student experiences while streamlining operations. Today’s modern solutions, often referred to as customer flow management or student queue systems, seamlessly integrate with leading CRM platforms and knowledge management tools to create a unified, hassle-free service environment.
With Hague Australia’s Queue Management, all essential customer or student data is captured and stored in one central platform, eliminating the need for double-handling or manual data entry across multiple systems.
Why Choose Hague’s Queue Management?
Whether you’re managing student appointments, customer service interactions, or public-facing service centres, Hague’s solution delivers a modern, flexible queue management system that adapts to your needs, ensuring a smooth, connected experience for both your team and your users.
"As businesses continue to prioritize efficiency and customer satisfaction, virtual queue management becomes an valuable tool for achieving these objectives. At Hague Australia, we strive to be constantly seeking to provide innovative solutions that improve businesses and their services to their customers."
Our real-time appointment booking module integrates smoothly with your existing website or app, allowing customers to schedule services in just a few clicks. Additionally, our customer feedback captures valuable insights through a short survey link sent after each interaction, enabling you to continuously improve your service delivery.
Hague Queue Management transforms waiting into a flexible, efficient, and user-friendly experience. Whether you’re managing students at a university or customers in a service centre, our solution empowers users while streamlining your operations.
Our virtual queuing system eliminates the need for outdated methods like ticketing machines or phone-based scheduling. Access is seamless through your website, mobile app, or any smart device.
Hague Australia’s Queue Management System boosts efficiency with a smart staff dashboard featuring:
No hardware required—though optional kiosks, 22” touchscreens, or tablets can be supplied or your existing equipment repurposed.
Enhanced Waiting Area Experience
Improve onsite engagement with free digital signage software displaying:
Keep customers informed and reduce perceived wait times.
Fast, Cost-Effective Deployment
Our cloud-based system offers:
Choose Hague Australia for scalable, low-maintenance Queue Management that enhances customer experience and streamlines operations.
Want to understand Queue Management in more detail? Click HERE
“We found that QMS Concierge helped our staff manage students within our service centre better than our traditional kiosk system. We extended the use of QMS to now manage our Course Decision days when we process over 1,000 potential students within four hours”
Council Queue Management as it used to be known has evolved. Council Queue Management is no more; It’s now all about the Customer Experience. Council Service Centres can be tricky to manage because, as Rate Payers, we all want our questions answered in an efficient manner; We no longer want ...
View Post
Hague Australia is pleased to announce another leading Australian University is deploying Hague QMS Student Queue Management. The number of companies using Hague QMS continues to grow and it’s easy to see why. Queue Management is Cloud-based queue management and customer service solution tha...
View Post
Student Queue Management has long been alluded to by many Australian Universities; until now. Hague Australia is extremely pleased to announce the further expansion of Hague QMS Student Queue Management within Australia with another premier University contracted to Hague Australia and the Hague QMS ...
View PostQueue management software can be used in various industries, including, but not limited to, healthcare, retail, banking, government services, education, and hospitality.
Yes, Hague Australia’s Queue Management system can manage multiple queues and service points simultaneously, allowing for a seamless flow of customers across different services or departments.
Absolutely. Our queue management system can integrate with existing CRM and other business systems to streamline operations and improve data sharing across platforms.
Hague offers customisation options to tailor the system to specific business processes, branding, and customer service requirements.
A Queue Management System (QMS) is designed to manage and streamline the flow of people, information, and processes.
There are many benefits to queue management systems, including:
– Reduced Wait Times: Streamlines service flow, minimising customer wait times
– Improved Customer Satisfaction: Enhances the customer experience with efficient service.
– Increased Efficiency: Optimises staff productivity and resource allocation.
– Data Insights: Provides valuable analytics for better decision-making.
– Flexibility: Supports virtual queuing and multiple service channels
