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Queue systems vs Customer Experience

Queue systems have stayed the same for many years however, over the past few years, they had to change. Queue systems are best suited for customer and student services as they aid in effectively managing the flow of information between users. They provide added convenience, and efficiency and they w...

Understanding the Student Journey to Success Symposium

Understanding the Student Journey to Success Symposium

Within the Australian higher Education market, forward-thinking Universities focus heavily on not only the student experience but also, student welfare. Student welfare is key to retaining students and ensuring each student can progress from accepting their offer to completing exams and beyond.  T...

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The 4 Benefits of Digital Printing That Every Business Owner Should Know

The 4 Benefits of Digital Printing That Every Business Owner Should Know

We live and work in a digital world. What was once done with a pen and paper, is now done with a stylus and e-paper on a tablet. So too, with large-scale printing. While offset printing is still around, digital printing is growing in popularity thanks to ease and cost factors. If you want your [&hel...

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Hague Australia and Unicard partnership

Hague Australia and Unicard partnership

Today Hague Australia is pleased to announce that they have reached an agreement that Hague Australia is to be a reseller of the leading Security Identification software solution from UniCard called identityONE. Already successful partnership of Hague Group and Unicard, this new agreement extends th...

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Hague Australia supporting HOSA

Hague Australia supporting HOSA

Hague Australia is again delighted to be a major sponsor of Heads of Student Administration (HOSA).   HOSA promotes excellence and leadership in the areas of student and academic administration services. HOSA provides a range of activities and services for its members and the higher education commu...

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Why Do Certificates Need To Be Secure?

Why Do Certificates Need To Be Secure?

When students graduate from university or college, it is the culmination of many hard years of studying and effort. It is also something they paid good money for. You want to know that the certificate you present to them at graduation is a verified, official document. The organisation itself needs t...

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Our Comprehensive Guide to Electronic Documents & EDMS

Our Comprehensive Guide to Electronic Documents & EDMS

Sharing information and signing off on documents, projects, and invoices, are all common functions of a working environment. The challenge of the past few years, with lockdowns and working from homes, being able to continue this process has presented some challenges. Workplaces have moved into the w...

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Queue Management Systems: When, Where, Why and How?

Queue Management Systems: When, Where, Why and How?

You know that feeling of standing around or sitting in a waiting area just wasting time; let’s face it, we have all been there.  To queue isn’t new, it has been around for as long as there has been Customer Service. Lining up for movie tickets or a self-serve checkout; being on hold while c...

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Energy efficient office

Energy efficient office

In the UK, specialist provider Hague Group has announced plans to relocate its Head Office to a new 3-acre site with a 37,500 sq ft Office and Warehouse complex. The company said the move would support its long-term growth strategy and commitment to environment and sustainability goals.  Hague has ...

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Hague Australia Sponsors NLGCSN

Hague Australia Sponsors NLGCSN

It really does sound a mouthful when you say it out loud ‘NLGCSN’ however when it comes down to it, NLGCSN  is exactly what it sounds like!  The National Local Government Customer Service Network is one of the longest-established networks of Council professionals in Australia today. Â...

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