Revolutionising Service Centres using technology has just become a whole lot easier. Picture this: It’s the middle of the semester. The library’s packed, the coffee shop line is out the door, and you have exactly 15 minutes between classes to sort out a problem with your tuition payment. ...
They say, “time flies when you’re having fun,” and that certainly rings true for Hague Australia, and indeed, the entire Hague Group. Just two weeks ago, Mike Wheble, Managing Director of Hague Australia, travelled to the UK to reconnect with colleagues—both old and new—and to ...
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Has your University tried enhancing student efficiency? There are many ways this can be achieved; take, for example, integrated Appointment Booking. Integrating appointment booking systems with your Student Management system can significantly improve students’ academic and administrative experie...
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At Hague Australia, we understand that every business is different and that Customer Experience means different things to different virticals. Take, for example, Government Service Centres. Whilst most have been used to a face-to-face customer visit, some Government Customer Service Centres are ...
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Council Queue Management as it used to be known has evolved. Council Queue Management is no more; It’s now all about the Customer Experience. Council Service Centres can be tricky to manage because, as Rate Payers, we all want our questions answered in an efficient manner; We no longer want ...
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Hague Australia is thrilled to announce our continued support as a major sponsor of the Heads of Student Administration (HOSA) event in 2023. As an organization dedicated to promoting excellence and leadership, HOSA plays a vital role in recognizing the invaluable contributions made by student and a...
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Queue systems have stayed the same for many years however, over the past few years, they had to change. Queue systems are best suited for customer and student services as they aid in effectively managing the flow of information between users. They provide added convenience, and efficiency and they w...
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Within the Australian higher Education market, forward-thinking Universities focus heavily on not only the student experience but also, student welfare. Student welfare is key to retaining students and ensuring each student can progress from accepting their offer to completing exams and beyond. T...
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Today Hague Australia is pleased to announce that they have reached an agreement that Hague Australia is to be a reseller of the leading Security Identification software solution from UniCard called identityONE. Already successful partnership of Hague Group and Unicard, this new agreement extends th...
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Hague Australia is again delighted to be a major sponsor of Heads of Student Administration (HOSA). HOSA promotes excellence and leadership in the areas of student and academic administration services. HOSA provides a range of activities and services for its members and the higher education commu...
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