Using Technology to improve business efficiency within Student Service Centres
If you want to improve business efficiency within your Student Service Centre or, improve interactions with your students (better known as the Student Experience), several things can be done. Technology will help; however, it’s how you use the technology that will bring the biggest benefit. “W...
Student Service Centre Interactions are changing
Hague QMS Student Service Centre Management (called initially Queue Management) is a great way to improve the student experience at University and TAFE service centres. It allows students to join a virtual queue from anywhere, so they don’t have to waste time waiting in line. They can check th...
Read More
Council Queue Management; It’s now all about the Customer Experience
Council Queue Management as it used to be known has evolved. Council Queue Management is no more; It’s now all about the Customer Experience. Council Service Centres can be tricky to manage because, as Rate Payers, we all want our questions answered in an efficient manner; We no longer want ...
Read More
Hague Australia sponsors HOSA 2023
Hague Australia is thrilled to announce our continued support as a major sponsor of the Heads of Student Administration (HOSA) event in 2023. As an organization dedicated to promoting excellence and leadership, HOSA plays a vital role in recognizing the invaluable contributions made by student and a...
Read More
Student Queue Management is changing for the better!
With Hague Australia Student Queue Management, you can say goodbye to the old-fashioned “take a ticket, sit and wait” approach. Our interactive system allows your students to join a virtual queue and have the freedom to do whatever they want while waiting. Beyond just notifications Hague...
Read More
Queue systems vs Customer Experience
Queue systems have stayed the same for many years however, over the past few years, they had to change. Queue systems are best suited for customer and student services as they aid in effectively managing the flow of information between users. They provide added convenience, and efficiency and they w...
Read More
Hague Australia supporting HOSA
Hague Australia is again delighted to be a major sponsor of Heads of Student Administration (HOSA). Â HOSA promotes excellence and leadership in the areas of student and academic administration services. HOSA provides a range of activities and services for its members and the higher education commu...
Read More
Queue Management Systems: When, Where, Why and How?
You know that feeling of standing around or sitting in a waiting area just wasting time; let’s face it, we have all been there. To queue isn’t new, it has been around for as long as there has been Customer Service. Lining up for movie tickets or a self-serve checkout; being on hold while c...
Read More
Hague Australia Sponsors NLGCSN
It really does sound a mouthful when you say it out loud ‘NLGCSN’ however when it comes down to it, NLGCSN is exactly what it sounds like! The National Local Government Customer Service Network is one of the longest-established networks of Council professionals in Australia today. Â...
Read More
Queue Management in Business
Queue Management today has a whole new meaning. There is no doubt that we are living in unprecedented times. Businesses need to modify the way they operate in order they can survive. During the pandemic, social distancing is required to help stop the spread of this virus and to ensure everyone is ke...
Read More
