Hague Australia is pleased to announce another leading Australian University is deploying Hague QMS Student Queue Management. The number of companies using Hague QMS continues to grow and it’s easy to see why. Queue Management is Cloud-based queue management and customer service solution tha...
Student Queue Management has long been alluded to by many Australian Universities; until now. Hague Australia is extremely pleased to announce the further expansion of Hague QMS Student Queue Management within Australia with another premier University contracted to Hague Australia and the Hague QMS ...
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Think you know customer service queue management? The phrase customer service and queue management have different meaning depending on who you are talking to. Take for example, when speaking to a CEO about queue management, they automatically think about CX (customer experience) and about the impr...
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Hague Australia is delighted to announce a new market has opened for Hague QMS ‘ virtual’ customer queue management solution with a significant business win with a major Council within Victoria. The Council is extremely progressive in its outlook and as a result, they decided that having a kiosk...
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Hague Australia has once again been successful within the Australian Council network by winning another leading Australian Council. The project is to deploy Hague QMS Queue Management into two of the leading NSW Council service centres in which, their customers can join a virtual queue by using...
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No one likes to wait in line. Why waste all that time wondering how much longer you’ll be? Let’s face it, we all have better things to do! There are plenty of technical solutions available for businesses to use however, not all solutions deliver the results they promise. Add to this; some ...
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It really does sound a mouthful when you say it out loud ‘NLGCSN’ however when it comes down to it, NLGCSN is exactly what it sounds like! The National Local Government Customer Service Network is one of the longest established networks of Council professionals in Australia today. The N...
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Improving Customer Experience was never easy and then, COVID-19 hit. We all remember the world before the COVID-19 pandemic. Crowded trains, busy roads, waiting in line for a table at our favourite restaurant, waiting in line to pay for our groceries and generally waiting for service. How the world ...
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University Campuses Social Distancing has become a ‘must do’ for all Universities however, without the right systems in place, it’s harder than you think. Hague QMS Queue Management can help. With the COVID-19 pandemic still underway, many universities are focusing on virtual or...
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It is no wonder why so many Australian Universities are turning to Hague QMS interactive student services. Hague QMS includes fully interactive SMS & App interactions, onsite Concierge or Touchscreen Kiosks or a University website.
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